Your PrivacyMatters to Us
Last updated: October 13, 2025
At ContloAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our climate intelligence platform and services.
Important Notice
By accessing or using ContloAI services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
- Name, email address, and contact details
- Company or organization information
- Account credentials and authentication data
- Billing and payment information
- Communication preferences
Usage Data
- Platform interaction and feature usage
- Device information and IP addresses
- Browser type and operating system
- Access times and referring URLs
- Climate data queries and analysis patterns
Climate Data
- Environmental monitoring data you upload
- Location-based climate information
- Custom analysis parameters and settings
- Generated reports and insights
How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our climate intelligence services
- Process your transactions and manage billing
- Improve and personalize your experience
- Develop new features and enhance platform capabilities
- Send important updates, security alerts, and support messages
- Conduct research and analysis to improve our AI models
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure platform security
Data Security
We implement industry-standard security measures to protect your personal information:
- End-to-end encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments
- Employee training on data protection
- Compliance with international security standards
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in operating our platform
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share your data
We do not sell your personal information to third parties. Any data sharing is done with strict confidentiality agreements and only for legitimate business purposes.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of data processing
To exercise these rights, please contact us at privacy@contlo.lat
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ContloAI
Email: privacy@contlo.lat
Phone: +91 9557662234
Address: Velachery Main Rd, East Tambaram, Chennai, Tamil Nadu 600059, India